Employee Experience Coordinator
Alexandria, VA
Full Time
Entry Level
Employee Experience Coordinator
Location: Alexandria, VA
Title: Employee Experience Coordinator
Reports to: Senior Director of Employee Experience
Classification: Non-Exempt
Why You’ll Love Working at RedPeg:
Voted as one of The Washington Post’s Top Workplaces, we are an independent full service experiential marketing agency that connects brands to the consumers they need to reach through customized, personal engagement. Every day, we come together to create experiences that inspire extraordinary memories. With our main office in the Washington D.C metro area., we work with a roster of incredible brands including Capital One, Marriott Bonvoy, Meta, Niantic, Nike, Virginia Lottery and Yuengling. We’re looking for highly personable, passionate, and innovative marketers to bring the true entrepreneur spirit, growth mindset, and independent thinking to our team!
Why RedPegsters Are Comfortable Being Their True Self:
RedPeg is dedicated to fostering an inclusive workplace where employees of all backgrounds can contribute and thrive. The company's policies and culture prioritize diversity at all levels and ensure fair treatment based on merit and potential rather than protected classifications factors (such as age, race, gender, religion). This deliberate and intentional effort is highlighted and supported, with continual accountability placed on appropriate parties to ensure forward momentum by the RedPeg Employee Resource Groups (ERGs), specifically Equally (LGBTQI+ Community and Allies), Parents of RedPeg, ROC (RedPegsters of Color), and WOR (Women of RedPeg). Our ERGs are the backbone of our culture at RedPeg. They help us educate, celebrate, and facilitate meaningful action throughout our organization and in our local communities.
What This Job is About:
If you’re the kind of person who loves to throw an unforgettable party, notices the smallest details before anyone else, and takes pride in making a space feel like home — all while juggling multiple tasks with a smile — this is the role for you!
As the Employee Experience (EX) Coordinator at RedPeg, you’ll be the heart and soul of our office. This is more than just a front desk role — you’ll be part receptionist, part office manager, part culture champion, and part HR coordinator. You’ll manage everything from vendor relationships and office supplies to organizing memorable culture events that energize our team. You’ll be the go-to person for keeping our office space running smoothly, ensuring repairs get done before anyone even notices something’s off, and keeping the fridge stocked and snacks flowing.
This role requires someone who is proactive, trustworthy, and can be counted on to get things done without constant supervision. This role will require you to be in the office 5 days a week, so your energy, warmth, and enthusiasm will help set the tone for the entire team. If you love creating amazing experiences, have a knack for organization, and enjoy building a fun, collaborative environment, we can’t wait to meet you!
Responsibilities:
- Greet all guests at RedPeg in a warm, hospitality-focused manner, offering refreshments and ensuring they feel comfortable while waiting.
- Manage all incoming mail, including opening, scanning, and delivering it to the correct person (electronically, if necessary).
- Order and maintain stock of all snacks, beverages, office supplies, and cleaning products, including items required by the cleaning crew.
- Restock the fridge and cabinets daily and ensure cleanliness by loading/unloading the dishwasher.
- Manage vendor relationships (cleaning crew, handyman, elevator company, plumber, electrician) and oversee building maintenance and repairs.
- Oversee office renovations, including ordering items and scheduling installations.
- Coordinate office breakfasts and lunches, including setup and cleanup on days they are provided.
- Host and help plan internal culture events that enhance employee engagement.
- Shop for fresh groceries (yogurt, deli meat, fruit, etc.) weekly and as needed to keep the fridge stocked.
- Organize and maintain common areas, closets, and floors to ensure a clean and presentable workspace.
- Manage expenses for several members of the Executive Leadership Team.
- Maintain confidentiality when handling sensitive business and employee information, including shredding documents when necessary.
- Provide occasional travel coordination for guests, staff, and vendors.
- Support the Employee Experience team with initiatives and assist Talent with recruiting efforts for events and activations, as needed.
- Occasionally travel to event sites to oversee and manage field staff.
- Assist other departments within the agency when time allows.
- Perform other duties as assigned.
What You’re All About:
- Bachelor’s degree in Marketing, Communications, Business Administration, Human Resources, Psychology or related field.
- 1-3 years of relevant experience in marketing, office management, receptionist, or Human Resources.
- Strong organizational skills with keen attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Word, Excel, PowerPoint) and Google Suite.
- Positive attitude, willingness to learn, and a strong work ethic.
- Ability to problem-solve independently and in collaboration with others
- Ability to travel and provide on-site support for events as needed.
We engage everyone with a Service Mentality
We are Unifiers
We are Relentless in our Pursuit of Excellence
We are Committed to Growth
We Create Innovative Solutions
We take Extreme Ownership
We Cultivate an Environment built on Diversity, Equity & Inclusion
We are One Team!
Next Steps:
To apply for this position please respond to this posting with your cover letter, resume and salary requirements. Only qualified applicants will be contacted.
It is the policy of RedPeg to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedPeg will provide reasonable accommodations for qualified individuals with disabilities.
Next Steps:
To apply for this position please respond to this posting with your cover letter, resume and salary requirements. Only qualified applicants will be contacted.
It is the policy of RedPeg to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedPeg will provide reasonable accommodations for qualified individuals with disabilities.
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